Download: Zaidesk Customer Support System Helpdesk Support Ticket. Free Nulled

Preview: Zaidesk Customer Support System Helpdesk Support Ticket.

Introduction

Zaidesk Zaidesk is a strong web-based buyer assist answer developed utilizing Laravel. This feature-packed platform simplifies customer support operations with its versatile toolkit. The Data Base empowers companies to create and preserve informative articles, whereas Enterprise Hour settings guarantee assist availability aligns with operational hours.

Effectively handle buyer inquiries with the Electronic mail to Ticket conversion and Person Ticket Portal. Analytics Reviews present invaluable insights into assist efficiency, and Ticket Assign facilitates process delegation. AI Ticket Reply automates responses, whereas Collision Detection prevents overlap in agent responses.

Zaidesk prioritizes safety with built-in securities and integrates a chat GPT API. It safeguards worker usernames and incorporates Google Analytics for knowledge monitoring. Extra options embody a Chatting System, Canned Responses, LTR to RTL assist, Stay Notifications, SSL encryption, Google Captcha, automation instruments, multilingual assist, and upkeep capabilities. In the end, Zaidesk is a complete answer for delivering distinctive buyer assist experiences.

Examine Demo – http://zaidesk.zainikthemes.com

Electronic mail: [email protected]
Password: 123456

Agent
Electronic mail: [email protected]
Password: 123456

Customer
Electronic mail: [email protected]
Password: 123456

Why Select Zaidesk

• Data Base
• Faq’s
• Enterprise Hour
• Electronic mail To Ticket
• Person Ticket Portal
• Analytics Reviews
• Ticket Assign
• AI Ticket Reply
• Collision Detection
• Tag Including system
• Ticket notes
• Instantaneous Reply
• Electronic mail templates
• Agent Score
• Bulletins
• Assign Exercise
• Automations
• Roles and Permissions
• Customer IP Handle Monitoring
• Clients Earlier Tickets Historical past
• Chatting System
• chat GPT Api built-in
• Agent Username Privateness
• Google Analytics
• Securities
• Canned Response
• Stay Notification
• Google Captcha
• Contact kind
• Drive ssl
• Clear Software Cache
• LTR to RTL system
• Social logins
• Darkish mode
• Customized CSS & JS
• Languages
• Beneath Upkeep
• Theme settings
• Two-Issue Authentication
• Translations
• Tenancy Supported Backend
• & Many extra…

Necessities (minimal):

• Server: any server.
• PHP: 8.1+
• PHP Extensions: OpenSSL, PDO, PHP ZIP Extension, BCMAth, Ctype, Fileinfo, MBstring, Tokenizer, XML, Json, MySQLi, GD, cURL, allow_url_fopen
• Database: Mysql 5.7+, PostgreSQL
• WebServer : Nginx, Apache

Zaidesk Made With

• PHP 8.1
• Laravel 9
• Mysql
• Html
• Css
• Bootstrap
• jQuery
• Pusher

Options

Data Base: Create and handle a complete data base to offer prompt entry to data for each your clients and assist brokers. Set up articles, FAQs, and documentation for straightforward reference.

FAQs: Rapidly handle frequent buyer queries with a devoted FAQ part. Simply replace and preserve continuously requested questions to make sure clients discover the knowledge they want.

Enterprise Hour: Set particular enterprise hours on your assist group to streamline response instances. Mechanically alter ticket routing and notifications based mostly in your schedule.

Electronic mail To Ticket: Convert incoming emails into assist tickets effortlessly, making certain all buyer communication is centralized and tracked inside your system.

Person Ticket Portal: Empower clients to create and handle their assist tickets by means of a user-friendly portal, enhancing their expertise and decreasing agent workload.

Analytics Reviews: Achieve invaluable insights into your assist operations with detailed analytics and stories. Monitor ticket quantity, response instances, agent efficiency, and extra to make data-driven choices.

Ticket Assign: Effectively assign tickets to the suitable brokers based mostly on their experience, workload, or different standards, making certain immediate and efficient problem decision.

AI Ticket Reply: Make the most of AI-powered responses to handle frequent buyer inquiries robotically, bettering response instances and releasing up brokers for extra complicated points.

Collision Detection: Stop a number of brokers from engaged on the identical ticket concurrently, avoiding confusion and making certain environment friendly ticket administration.

Tag Including System: Categorize and label tickets with related tags for straightforward group and retrieval. Simplify ticket routing and reporting.

Ticket Notes: Collaborate seamlessly with inside ticket notes, permitting brokers to share insights and updates on a ticket’s progress whereas maintaining buyer communications personal.

Instantaneous Reply: Present clients with fast, automated responses to acknowledge their requests, enhancing their expertise and setting expectations for decision instances.

Electronic mail Templates: Create and customise pre-defined electronic mail templates to make sure constant {and professional} communication with clients.

Agent Score: Collect suggestions from clients to judge agent efficiency and determine areas for enchancment.

Bulletins: Maintain clients knowledgeable with bulletins and updates about your services or products, making certain transparency and well timed communication.

Assign Exercise: Monitor and handle agent assignments and actions effectively to optimize workload distribution.

Automations: Automate repetitive duties and workflows to avoid wasting time and cut back guide intervention, bettering effectivity.

Roles and Permissions: Outline and handle roles and permissions on your assist group, making certain knowledge safety and entry management.

Customer IP Handle Monitoring: Improve safety and traceability by monitoring buyer IP addresses throughout interactions.

Clients’ Earlier Tickets Historical past: Entry a buyer’s ticket historical past to offer personalised assist and context for his or her present points.

Chatting System: Supply real-time chat assist to clients, facilitating prompt communication and problem decision.

Chat GPT API Built-in: Combine Chat GPT API for superior chatbot capabilities, bettering the effectivity of buyer interactions.

Agent Username Privateness: Shield agent identities and privateness by implementing measures to safeguard their usernames.

Google Analytics: Combine Google Analytics to achieve invaluable insights into buyer conduct and assist operations.

Securities: Implement strong safety measures to safeguard buyer knowledge and delicate data.

Canned Response: Save time by creating and utilizing predefined responses for frequent buyer inquiries.

Stay Notification: Obtain real-time notifications of recent tickets and updates, making certain immediate response.

Google Captcha: Improve safety by integrating Google Captcha to guard in opposition to spam and automatic assaults.

Contact Type: Present an easy-to-use contact kind for patrons to provoke assist requests.

Drive SSL: Guarantee safe connections by imposing SSL encryption for all interactions.

Clear Software Cache: Keep system efficiency by periodically clearing software cache.

LTR to RTL System: Accommodate languages with right-to-left scripts, increasing your attain to a worldwide viewers.

Social Logins: Enable clients to log in or enroll utilizing their social media accounts, simplifying the registration course of.

Darkish Mode: Supply a darkish mode choice for a extra snug consumer expertise throughout nighttime or low-light circumstances.

Customized CSS & JS: Customise the looks and performance of your assist system with customized CSS and JavaScript.

Languages: Support a number of languages to cater to a various buyer base.

Beneath Upkeep: Notify clients when the system is present process upkeep to handle their expectations.

Theme Settings: Customise the appear and feel of your assist portal with theme settings.

Two-Issue Authentication: Improve safety with two-factor authentication for consumer accounts.

Translations: Present translated content material for a worldwide viewers, making certain accessibility and inclusivity.

Which License Want I Select?

We provide two kinds of licenses: Common and Prolonged. For extra details about the license varieties, please seek advice from the provided link.We Beneficial for the Prolonged License.

Want Support?

Be at liberty to contact us any time. We have now a devoted group to give you the assist.

Necessary Observe

We don’t have a refund coverage When you obtain our code! Please verify our demo and documentation earlier than you make any purchases! Be at liberty to ask us your pre-sale question and customization!

Download Zaidesk Customer Support System Helpdesk Support Ticket. Nulled

Download Zaidesk Customer Support System Helpdesk Support Ticket.