Are you an Agency Owner/Professional?
Faced a problem? Need assistance with the product? No worries – our customer support team is always ready to help
you.
- Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within
24h
to 48h in the order they were received.- We suggest, while our team reviews your support request, please read the documentation that comes in the
zip
file of Codecanyon. You can download it from Codecanyon: https://codecanyon.net/downloads- We are in GMT+5:30 timezone. We address all the support queries 6 days weekly (Sunday off).
- If any support ticket has no response from the item owner for 7 days, the ticket will be considered
closed.
If you need further assistance you can create another ticket or drop us an email asking to re-open the
ticket for you.- Have pre-sales questions or concerns, please write to us via our Mail Mail
- If you like our product and support then please drop a rate and write a review at: https://codecanyon.net/downloads
- Support is provided only for errors or bugs in our product.
- No support for third-party customizations; we’re responsible only for our product and custom work.
- Customization, modification, or custom work support is not included post-purchase; 6 months support
covers
product errors/bugs.- For dedicated support, users can hire our services separately.
Please
Note: Live preview images cannot be used directly in client’s live project. Those are used for
preview
purpose only.
Refund Policy
- We don’t offer a refund. (If the item is downloaded)
- Please read the description and compatibility content thoroughly before purchasing as we don’t offer a
refund if
you buy it by mistake.
