Download: Customer Service Management module for Perfex CRM Free Nulled

Preview: Customer Service Management module for Perfex CRM

Word: This can be a module for
Perfex CRM. Not a standalone script.

Temporary description

Customer Service Management Module is a complete suite of instruments that companies use to streamline and improve their buyer help operations. It serves as a centralized platform that lets corporations handle buyer inquiries, monitor interactions, and supply well timed and personalised help throughout a number of customer support channels.

Module Options

1. Dashboard
2. SLAs:
   • SLAs Management
   • Violation Ticket Management
3. KPIs:
   • KPIs Management
   • Violation Ticket Management
4. Workflow Management
5. Class Management
6. Scanned Mail Management
7. Tickets:
   • Ticket Management
   • Stage Management
   • Ticket Workflow Management
   • Ticket Motion Management: Put up Reply, Put up Inside Word, Dept Switch, Assign Ticket
   • Ticket Historical past
   • Customer Associated Data
8. Settings:
   • Common Settings
   • Mail Scan Guidelines: Blocked Senders, Blocked Topic, Blocked Phrases, Allowed Senders, Allowed Topic, Allowed Phrases
   • E-mail Template Management
   • Assist Time period & Circumstances
   • Prefix Settings
9. Shopper Portal:
   • Dashboard
   • Ticket Management
   • Ranking Management

Demo

Customer Service Management Demo

Set-up

Included documentation will make it easier to add and activate the module inside Perfex CRM, if you’re not conscious on the best way to do it.

Assist

Our help crew is at all times round to assist. Be at liberty to boost a help ticket.
Guys from help division will get again to you as quickly as potential with a reply, guiding you thru any points.

Changelog

Model 1.0.0 / 2024-07-26

    Preliminary model

Download Customer Service Management module for Perfex CRM Nulled

Download Customer Service Management module for Perfex CRM