Preview: ChaTicket – Smart WordPress Support System Plugin
ChaTicket is a ticketing system you can use it to provide support for almost any type of products, ChaTicket is a unique mix of live chat app and ticket system platform that includes all the necessary features like ticket department, statue, auto agent assignement, mail notifications, public and private tickets, search tickets, and it’s also support Envato items with auto purchase code checker, ChaTicket can be used as micro service support system thanks to our design architecture tickets are stored in custom database away from your main database.
ChaTicket is completely restful you can access your tickets, create and answer them throw AJAX requests from any other domain or server, ChaTicket is not your grandpapa support system it’s the future of making your customers more happy !
Table of Contents
Features:
- Unlimited Support Tickets
- Unlimited Customers & Agents
- Unlimited Products & Departments
- Restful API
- Built with React + Redux
- Envato API Integration
- Envato Purchases checker
- View Envato Support Period
- Live Notifications
- Live FavIcon Notifications Counter
- Mail Notifications
- Auto Assign Agents
- WebSocket Supported
- Online/Offline indicator
- +20 Color control
- Live Preview Throw Customizer
- Works with any theme
- Works without theme
- Built-in Login Page
- Built-in Register Page
- Responsive Works on Small Screens
- Ticket Attachments
- Fast as Rocket
- Solid Performance
- Translation ready
- RTL Support
- In depth documentation
System REQUIREMENTS:
- PHP 5.6 ( Recommended PHP > 7 )
- WordPress 5 and above
- Apache ( 2.4 and above ) or Nginx
- MySQL Database
Credits:
- Roboto Goolge font
- Material UI React UI Framework
1.0.6
Added: New endpoint to get total number of all, open and closed tickets Added: Total number of tickets on the app sidebar Added: Scrollbar for the app main sidebar Added: Support for attachment upload Updated: Plugin translation file ( .pot ) Improvement: CSS minor changes
1.0.5
Added: Support for ChaForms ( tickets form builder ) Improvement: For ticket create page Updated: React to version 16.12.0 Updated: React-redux to version 7.1.3 Updated: Material-ui/core to version 4.8.2 Updated: Material-ui/styles to version 4.8.2 Updated: Material-ui/icons to version 4.5.1
1.0.4
Added: HTTPS support Added: Automatically log user to the APP if already logged to WP Added: New Rest API endpoint to generate token improvement: For WebSocket handle
1.0.3
Fixed: Bug with empty WebSocket link improvement: Minor performance optimization improvement: Added support to WordPress 5.3 and PHP 7.4
1.0.2
Added: Support for old browsers IE11 and IE10 improvement: Preformance Bundle file size reduced to half Updated: redux-promise-middleware to Version 6.1.1 Updated: babel-loader to version 8.0.6 Updated: @babel/core to version 7.6.4 Updated: core-js to version 3.3.3
1.0.1
Added: New control for agents and managers to create ticket for users Added: RTL Support improvement: APP Header Scale on mobile screens improvement: Minor css changes improvement: Security improvement against XSS injection Updated: React to Version 16.10.2 Updated: React Dom to Version 16.10.2 Updated: React Cookie to Version 4.0.1 Updated: Material-UI Core to Version 4.5.1 Updated: Material-UI Styles to Version 4.5.0 Updated: Axios to Version 0.19.0
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ChaTicket – Smart WordPress Support System Plugin
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