Preview: PixelDesk Support Ticket System With OpenAI
Description
Introducing PixelDesk, the next-generation AI-powered Support Ticket System designed for seamless and intuitive buyer help administration. With PixelDesk, prospects can effortlessly create their accounts, submit help requests, and expertise a smooth messaging interface.
This progressive resolution is the head of buyer help and administration for Laravel purposes. It effectively tracks and resolves buyer points by categorizing them primarily based on kind, precedence, and class. PixelDesk ensures swift service supply whereas sustaining a complete log of all buyer requests. Elevate your buyer help recreation with PixelDesk’s Support Ticket System, providing a constant and distinctive help expertise to your clientele.
Key Options
AI-powered Replies & content material administration
Nameless Chat through Electronic mail
Ticket Reply Administration
Dynamic Webpage Administration
Customizable Roles Administration
Customized Fields Configuration
Agent System Integration
Stay Chat with Brokers
Multi-channel Stay Notifications (Slack, Browser, Electronic mail, SMS, Pusher)
Buyer Login with Captcha Safety
Social Media Login (Gmail, Fb)
File Uploads Administration
Automation Capabilities for Streamlined Operations
Knowledgebase Articles
Notification and Electronic mail Templates
Customizable Pages
Map/IP-based Automated Ticket Task
Automated Ticket Task Capabilities (Finest agent, Location-based, Group-based, Class-based)
Ticket Categorization System
Reporting Capabilities
Demo Entry
Admin/Agent Panel: https://pixeldesk.kodepixel.com/admin
Admin Username: admin || Password: 123123
Agent Username: agent || Password: 12345
Person Panel: https://pixeldesk.kodepixel.com/
Person Entry:
Username: [email protected] || Password: 12345
Server Necessities
PHP >= 8.*
GD PHP Extension
Ctype PHP Extension
BCMath PHP Extension
Fileinfo PHP Extension
Mbstring PHP Extension
JSON PHP Extension
Tokenizer PHP Extension
OpenSSL PHP Extension
PDO PHP Extension
XML PHP Extension
Laravel Simple Installer
Putting in the PixelDesk ticket administration system is a breeze with our user-friendly, step-by-step Laravel wizard installer. No programming information is important; merely comply with the excellent documentation offered to effortlessly set up the system.
Enhanced Safety Measures
PixelDesk, our cutting-edge help ticket software, empowers you with strong safety features. Safeguard your system by effortlessly managing entry to your software by means of nation whitelisting and blacklisting capabilities. Defend towards potential threats comparable to DOS assaults and stop CSRF assaults, guaranteeing a safe surroundings to your help ticket operations.
Clear UI
The redesigned admin dashboard UI for this help ticket exudes professionalism and a clear aesthetic. Providing three distinct dashboard designs, together with two tailor-made for admin panel customers and one particularly crafted for purchasers, this interface elevates the person expertise to a brand new degree of sophistication and performance.
Vital Info
Picture Sources: Please bear in mind that every one photos used are solely for DEMO functions. They aren’t built-in into the template and are NOT included within the last buy recordsdata.
Support Phrases
Kindly notice that our help staff responds to requests so long as the help buy interval stays energetic. Our help service is offered based on the product/merchandise help coverage. To proceed receiving help companies, it’s mandatory to increase or renew help for the merchandise.
For Support: https://support.kodepixel.com
Changelog
- Preliminary Launch 03-Dec-2023
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