Preview: Deski Support WordPress Based Ticketing System
Username & Password: buyer
Username & Password: support-agent
Username & Password: support-manager
Table of Contents
Options
Overridable Templates:
Frontend and e mail templates are overridable, so you’ll be able to customise them and make them appear to be the remainder of your web site design for seamless integration.
Customized Fields:
Create customized fields the client has to fill in when submitting a brand new ticket. The customized fields could be world or conditional, which means they solely present for particular classes.
Customized Ticket Standing:
The plugin comes with 4 built-in ticket statuses New, In Progress, On Maintain, and Closed, however you’ll be able to add customized ones to maintain your prospects knowledgeable, like Fixing, Investigating, Testing, and many others.
Attachments:
You’ll be able to allow or disable attachments. Should you select to allow them, you’ll be able to set the allowed file varieties, the utmost allowed file dimension, and the variety of recordsdata.
RTL Support:
In case your web site is in RTL language, the plugin will mechanically detect that and alter the structure.
Translatable:
The plugin consists of translation recordsdata with the intention to translate it to any language.
Canned Responses:
Create predefined solutions for the ceaselessly requested questions that may be simply appended to any ticket reply with a number of clicks.
Envato Integration:
In case you are promoting software program on Envato market, you’ll be able to require a legitimate buy code for patrons to have the ability to open a ticket.
WooCommerce Integration:
Merchandise could be simply transformed to Deski classes.
Model 1.0 – Might 8, 2023 - Preliminary launch.
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